Shipping & Refund Policy

Shipping Policy

All seed orders will be shipped within 3 to 7 days after the payment is confirmed. Please note that orders are not processed or shipped on weekends (Friday after 1 pm CST through Sunday) or holidays. In case of a high volume of orders, shipments may be delayed by a few days. In such a situation, you will receive an email notification.

Qualified Items

Clothing & Merchandise: Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your qualified item must be unused and in the same condition you received it. It must also be in the original packaging.

Non-Qualified Items

Several types of goods are exempt from being returned. Perishable goods, such as food, flowers, and seeds, cannot be returned. We also do not accept products that are hazardous materials or flammable liquids or gases.

Non-returnable, non-qualified items:

Seeds
Clones
Gift cards
Downloadable products
Health and personal care items

***Seeds: All Seed Sales Are Final***

We must have a receipt and or proof of purchase to complete your return on qualified items.

Refunds

Once your return is received and inspected, we will send you an email letting you know we received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain number of days.

Exchanges

We only replace qualified items if they are defective or damaged. If you need to exchange it for the same item, email us at [email protected]

Shipping returns

Once approved, you can mail your qualified product for a return. You will be responsible for the shipping cost, and it is non-refundable. The cost of return shipping will be deducted from your refund. The time it takes for your exchanged product to reach you may vary. Use a trackable shipping service or purchase shipping insurance for expensive items.